An industry connection mentioned that they use the UK Rail Bot during a call this week. If you commute in the UK I highly recommend giving it a try
The engagement platform for industry-leading businesses.
Whether WhatsApp, Facebook Messenger, Telegram, or any other messaging app or channel, customers now message and chat rather than phone or email. We allow your business to do so throughout your customer journey.
Messaging apps and chat as opposed to Call or Email Us.
Allow your customers to chat with you when they want to, using the messaging apps they use every day.
Customers determine what, how and when you communicate with them.
Communicating with customers is a privilege and not a given right. Rather than you dictating what, how and when they receive content, allow them to choose.
Push customized content to customers.
As opposed to simply responding to inbound inquiries, use leading messaging apps, and customized bots, to push engaging in-house or 3rd party content to your prospective and existing customers.
Access control and record keeping.
3rd party platform rule compliance and record-keeping via strict access control is and will be, an ever-increasing risk factor for all companies.
We were looking to upscale our Livechat and choosing CONVRS has more than delivered. In a time when customer experience really counts, this solution has enabled us to really step it up. We have learned that there are no limits to what CONVRS can deliver. We have been able to explore our customer communication in a way that would not have been possible with our previous solution. Most importantly we have seen an immediate positive reaction from our clients. We look forward to a long partnership where ‘It cannot be done’ is not part of the conversation.
TMGM
Web Designer
“As younger generations begin trading, it is important that brokers don’t communicate with them in traditional ‘old school’ ways of phone calls and emails, but in the ways, they find most accessible – this will accelerate global business opportunities for brokers, and I believe is one of the biggest technology innovations we have seen for MetaTrader brokers in recent times.” Tom Higgins, CEO of Gold-i
Gold-i
www.gold-i.com
As a customer experience manager and marketer, the CONVRS platform has been a godsend in terms of increasing customer engagement and upping the customer experience in general. Customers expect help when they want it and how they want it, and communication via the social channels provides a much more efficient service, while also allowing more intimate customer relationships to form. The UI itself provides a clear and simple interface for support agents to provide quick chat support, while the back end offers useful integrations with internal systems, aimed at streamlining the customer journey. The team is always on hand to help with set up, troubleshoot any issues, and are always open to feedback suggestions. It’s a pleasure to recommend CONVRS to any business serious about their customers.
CryptoAltum
UX Designer
“We are very pleased to have partnered with convrs and thus, be able to offer a new vehicle to our existing clients. We totally believe in the importance of messaging and social media and are delighted to be able to offer this new service.” Setxi Fernánez, CEO at FXStreet
FXStreet
www.fxstreet.com
News & Blog
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Forget about acronyms and just focus on the customer. I was having a catch up call today with a friend from the original CMC Markets team and as I am
Thanks for Liking our page. Now please pick up the phone and call us.
Take a moment to digest the title: "Thanks for Liking our page. Now please pick up the phone and call us." Yes. It's 2019 and brokers, healthcare
