A single stack omnichannel solution to enable businesses to leverage the opportunity that messaging offers beyond just chatting.
Rather than being reliant on third-party connections, with the inherent limitations and potential risk of interoperability that exist with such shortcut connections, we have chosen to develop our own proprietary cohesive single stack.
The result is a bespoke solution that meets your entire conversational business needs.
Owning and controlling our stack means that we can integrate messaging apps into your entire business infrastructure and customer journey, within the conversational experience, without the need to send users to webpages requiring manual entry and completion of forms.
The full picture messaging solution
A common misconception is that messaging simply involves chatting on one or two platforms. At Conv.rs, we have a completely different view.
Messaging is part of the larger conversational brand experience whose aim should be ensuring that customers are not only met where they are (in the messaging app of their choice) but also at the same time are provided a holistic journey.
Our interpretation of such a holistic journey is the ability to initially engage with the brand via smart yet uncomplicated chatbots that allow them to answer and action low-touch questions and functions, to elect to speak to a real person when they want and receive personalized notifications within a GDPR compliant framework.
In simple terms, as opposed to presenting the end-user with the option to signup for any one of the options in the list below on a webpage, the Conv.rs (converse) solution allows us to host code within the messaging app chatbot itself. By doing so we can capture the required information (at times without the need for the subscriber needing to physically type), write to your internal systems and databases, then provide the prospect with the relevant account details, etc all within a messaging app conversation.
Examples of integrations include:
- lead generation/qualification
- software demo account registration
- account applications
- push notifications including education, accounts, positions, news, and research