The secret sauce that we know you'll love
Both businesses and their consumers struggle with the sheer number of emails that hit inboxes. Consumers now need to stick to only opening the ones that they expect or are waiting for and businesses cross fingers, hope and pray that their messages bypass spam folders and then have subjects intriguing enough to get the ultimate "open".
We can now offer you a better way to bypass the traffic jam of email highways with personalized messaging to your customer's preferred messaging inbox.
The business determines what content they want to offer whilst customers determine "what", "when" and "how" they receive it.
With popular email service now being over 15 years old, consumers now have thousands of unopened emails cluttering bothy their spam folders but inboxes.
In contrast, messaging app users continues to grow in every global region in all demographics, whilst hosting inboxes that are both uncluttered and have over 70% open rates (compared to 10-15% open rates for emails).
What, When and How
Surprisingly, consumers are very rarely if ever offered the choice to opt in or opt out on a broad basis when dealing with a company.
Yes, they may be offered the ability to opt-in for a newsletter but when there may be numerous other forms and instances of communication, why are they not offered a choice?
For example, Customer A may prefer all general company communication to be emailed to them whilst having account specific news and communication sent via Facebook Messenger but only between the hours of 7 am and 7 pm.
The conv.rs solution, unlike other services, is built and delivered as a fully connected communication solution for the connected and mobile consumer.
The premise of offering consumers choice and control is facilitated the conv.rs middle ware platform.
Developed to enable communication preference setting and targeted messaging, the goal for us and our partners is always in ensuring efficiency and unrivaled customer experience.