Engage with your clients where they are
With over 4 billion accounts over a growing number of messaging applications, such as Facebook Messenger, WhatsApp, Telegram and WeChat, you can now leverage these solutions to ensure that customers are provided the best possible experience at all stages of the customer life cycle.
No more lost opportunities
Nothing is more so frustrating than when a website chat inquiry simply closes the chat window before you have had a chance to say "Hello!" let alone having had a chance to data capture so as to be able to follow up any time in the future.
In contrast, the conv.rs Omni channel dashboard enables you to automatic data capture but also enables your agents to follow up with prospects in the same thread and conversation in the future.
Automatic qualification, data capture & CRM lead creation
In contrast to existing processes within marketing and sales flows that send traffic to sites hoping that the visitor partially completes a form and then is qualified over the space days.
The conv.rs solution provides sales agents with the information they need to ensure that they fully prepared to have meaningful and productive conversations.
Ad traffic to conversations
With the ability to direct ad traffic either based upon creative or time of day, we ensure that your ad dollars are not spent driving traffic to landing pages or websites where you can only hope that they sign up for offers or opt-in newsletters and demos.
Marketing depts can now elect to direct traffic to engaging messaging app chat and subscription bots that can sign users up for their desired service, such as software trials, in a matter of a few clicks with the ability to then initiate a conversation with your team.
Real-time chat translation
Irrespective of channel or local, your sales team is now able to allow prospects to converse in their preferred language without the need for dedicated language speakers or delays due to copy and pasting into online translators.