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customer

July 21, 2019

“Where’s my train?”

An industry connection mentioned that they use the UK Rail Bot during a call this week. If you commute in the UK I highly recommend giving it a try

Category iconFacebook Tag iconcustomer,  CX,  messaging

July 21, 2019

“I just want to be able to multitask” and National Grid

Forget about acronyms and just focus on the customer. I was having a catch up call today with a friend from the original CMC Markets team and as I am

Category iconFacebook Tag iconcustomer,  CX,  messaging

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