No more vanishing prospects
Gone are the days of prospects reaching out on webchat only to vanish into thin air without any notice and sales teams are left to try and reconnect by phone or email. So while the Conv.rs solution does include a web chat solution, it also allows website visitors to engage with your team using their preferred messaging apps.
It allows for a better user experience by not taking over the user's screen and messaging also allows your agents to follow up with users when they leave your site.
Keeping your brand front of mind
Simultaneously, having a conversation open within the users messaging app inbox ensures that your brand and the existing conversation remain visible in their messaging inbox, and so keep your brand front of mind.