Engage your clients where they are
With over 4 billion accounts over a growing number of messaging applications, such as Facebook Messenger, WhatsApp, Telegram, and WeChat, you can now leverage these solutions to ensure that customers are provided the best possible experience all stages of the customer life cycle.
Real-time chat translation
Irrespective of channel or local, your sales team is now able to allow prospects to converse in their preferred language without the need for dedicated language speakers or delays due to copying and pasting into online translators.
No more lost opportunities
Nothing is more so frustrating than when a website chat inquiry closes the chat window before you have had a chance to say "Hello!" let alone having had a chance to capture data to be able to follow up any time in the future.
In contrast, the conv.rs Omnichannel dashboard enables you to automatic data capture and enables your agents to follow up with prospects in the same thread and conversation in the future.
Ad traffic to conversations
Marketing depts can now elect to direct traffic to messaging apps where prospects can enroll for their desired service, such as software trials, in a matter of a few clicks with the ability your team to then initiate a conversation with the prospect directly in messaging apps.
Automatic qualification, data capture & CRM lead creation
In contrast to existing processes within marketing and sales flows that send traffic to sites hoping that the visitor partially completes a form and is qualified over the space days.
The conv.rs solution provides sales agents with the information they need to ensure that they are fully prepared to have meaningful and productive conversations.