Converse with your customers via their favorite communication channels
Meet them where they are, and engage within just one inbox. Begin and continue conversations with context, and allow your customers to converse with your company on a far more fluid and personal level, enabling you to build relationships on your consumer’s terms.
It’s a matter of preference.
Web Chat
Make their website experience a helpful one with the webchat. Instantly interact and connect with your audience in real-time with the help of a live agent or a bot (or a mixture of both), depending on your conversation objectives.
Utilize the world’s leading messaging app on a two-way basis. With the proprietary Conv.rs WhatsApp solution, you don’t need to wait for your customers to come to you. Proactively reach out to them via the app and continue your conversation.
Messenger
Whether they visit you through Facebook or through your website, your customers can get in touch with ease. Help them with their query or even open an account with you within the messaging app.
Telegram
Do more than just Channel announcements. Use Telegram to personalize content, that is from sending unique market commentaries and analysis to having them access 'when' and 'what' else they can receive.
SMS
Even with the ubiquity of messaging apps, there are still some markets that largely prefer using traditional SMS. Send one-on-one messages as follow-up or broadcast announcements and set reminders.
LINE
What started as a mobile messaging app has evolved into a thriving platform that includes banking, shopping, and even healthcare integrations. Widely used, not only in Japan but also in Taiwan, Thailand, and Indonesia, LINE has over 165 million monthly average users worldwide.
Viber
Generally popular in Eastern Europe and parts of Asia. Viber is one of the easiest messaging platforms for users to work with, allowing them free charge messaging, audio, and video calls, as well as multi-device usage.
Coming Soon
Each market and demographic has its communication preference, and we want to make sure that you can tap into it. Here are some apps that will be part of your inbox soon.
- Discord
- Instagram Messaging
