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Conv.rs (converse)

Conv.rs (converse)

to engage in conversation.

  • PRODUCTS
    • Omnichannel Website Widget
    • Omnichannel Inbox
    • Compliance Ready Messaging
    • Real-Time Translations
    • Channel Agnostic Flow Builder
    • Messaging Publication and API Connectivity
    • Personalized Content Curation and Matching
  • SOLUTIONS
    • Forex, CFD, and Financial Brokers
    • Crypto Exchanges
    • Neobanking
    • Online Gaming
    • Small & Medium-Sized Business
  • TECHNOLOGY
    • Conversation Channels
    • Integrations
  • WHY CONV.RS
    • Messaging & SMS
    • Book Demo
    • About Us
    • Client Stories
    • Client Testimonials
    • News & Blog
  • LOGIN
BOOK DEMO
  • Email
  • Facebook
  • LinkedIn
  • Phone

Compliance Ready Messaging

Record-keeping of conversations in all channels, including popular messaging apps, such as WhatsApp, Telegram, and Messenger, via strict access control, will be an ever-increasing risk factor for all companies. Arguably one of the most under-appreciated risks a business can face.

Simply having a designated individual manning several individual inboxes, answering questions, and following up on what they see as an acceptable time frame is actually not acceptable.

No more personal devices

An alternative to unrecorded client-agent conversations on personal devices, the Conv.rs solution enables compliance departments to control both access and record maintenance.

WhatsApp
Access Control
Access control

Enforce access control to specific individuals or teams and provide a consolidated inbox but with multi-user access and centralized recording keeping.

Agent chat history

All agent conversations and activities are recorded even when using an individual device.

Agent Chat History 1
User Chat History1
User chat history

Whether for GDPR compliance or industry-specific regulatory requirements, full correspondence with clients and agents is recorded and accessible even if the agent is no longer with the company.

Integrations & Single Source Of Truth (SSOT)

With an ever-increasing number of channels and messaging apps, the Conv.rs solution offers a robust and fully customizable consolidated record-keeping solution. Whether establishing a single source of truth or determining server infrastructure location, a bespoke deployment is easily achievable without requiring the deployment of internal development resources.

 

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CONV.RS

+1(917) 727-2602

hello@conv.rs

MESSAGING

  • Why CONV.RS
  • The Problem
  • Messaging
  • Technology
  • More than Customer Service

SOLUTIONS

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  • Smart Chatbot Solutions
  • Omnichannel Inbox
  • Personalization and API
  • Compliance Ready Messaging

COMPANY

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