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July 21, 2019

“Where’s my train?”

An industry connection mentioned that they use the UK Rail Bot during a call this week. If you commute in the UK I highly recommend giving it a try

Category iconFacebook Tag iconcustomer,  CX,  messaging

July 21, 2019

“I just want to be able to multitask” and National Grid

Forget about acronyms and just focus on the customer. I was having a catch up call today with a friend from the original CMC Markets team and as I’m

Category iconFacebook Tag iconcustomer,  CX,  messaging

February 7, 2019

Thanks for Liking our page. Now please pick up the phone and call us.

Take a moment to digest the title: "Thanks for Liking our page. Now please pick up the phone and call us." Yes. It's 2019 and brokers, healthcare

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